The global technology services sector is undergoing a structural shift, and according to recent insights, IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed, says Kotak. This projection reflects a cautious outlook shaped by automation, pricing pressures, and changing enterprise spending patterns.
In fact, IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak highlights a critical turning point where artificial intelligence (AI) is both an opportunity and a disruptor. While large IT firms face margin compression, mid-tier companies are emerging as agile winners in this evolving landscape.
Why IT Services Growth Is Slowing to 3%
Macroeconomic Headwinds
The forecast that IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak is largely driven by global economic uncertainty.
Key factors include:
Slower enterprise spending in the US and Europe
Budget tightening across industries
Delayed decision-making in large transformation projects
Shift in Client Priorities
Companies are prioritizing:
Cost optimization over expansion
Automation over manpower
Short-term ROI projects
This transition directly impacts revenue growth for traditional IT service providers.
AI Deflation: A Double-Edged Sword
What Is AI Deflation?
AI deflation refers to the reduction in service costs due to automation and efficiency gains from AI tools.
Impact on Margins
The report stating IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak emphasizes how AI is squeezing profitability.
Key Effects:
Reduced billing rates
Lower dependency on large teams
Increased competition due to democratized AI tools
Example of Margin Pressure
Factor
Impact on IT Firms
AI automation
Reduces manpower needs
Generative AI tools
Cuts development time
Pricing competition
Lowers profit margins
Why Mid-Tier IT Companies Are Better Placed
A major takeaway from IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak is the relative strength of mid-sized firms.
Advantages of Mid-Tier Firms
Agility: Faster adoption of AI tools
Niche expertise: Focused service offerings
Cost efficiency: Leaner operations
Client flexibility: Better customization
Comparison: Large vs Mid-Tier IT Firms
Parameter
Large IT Firms
Mid-Tier IT Firms
Growth rate
Slower
Faster
Cost structure
High
Lean
AI adoption
Gradual
Rapid
Client focus
Broad
Specialized
Demand Trends in IT Services
Areas Showing Growth
Despite the cautious outlook, some segments are still growing:
Cloud migration services
Cybersecurity solutions
AI and data analytics
Digital transformation projects
Areas Facing Slowdown
Legacy system maintenance
Large-scale outsourcing deals
Low-value repetitive services
This aligns with the broader narrative that IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak.
Strategic Shifts by IT Companies
To navigate these challenges, IT firms are making key changes:
1. Investing in AI Capabilities
Building proprietary AI platforms
Partnering with AI startups
2. Reskilling Workforce
Training employees in AI and automation
Reducing reliance on manual processes
3. Focus on High-Value Services
Consulting-led engagements
Outcome-based pricing models
These strategies aim to counter the trends highlighted in IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak.
Opportunities Hidden Within the Slowdown
Even with growth capped at 3%, opportunities exist:
Increased demand for AI integration
Expansion in emerging markets
Growth in SaaS-based IT services
Companies that adapt quickly can still outperform peers.
Future Outlook for IT Services Industry
Short-Term Outlook (1–2 Years)
Growth remains muted
Margin pressure continues
AI adoption accelerates
Long-Term Outlook (3–5 Years)
New revenue streams from AI
Stabilization of pricing models
Stronger role of mid-tier players
The projection that IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed, says Kotak is not just a warning but a roadmap for transformation.
Key Takeaways
IT services growth is expected to remain modest at around 3%
AI is driving efficiency but reducing pricing power
Mid-tier firms are better positioned due to agility and cost efficiency
Strategic adaptation is crucial for survival and growth
Because AI-driven efficiency and reduced enterprise spending are limiting expansion, as seen in IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak.
How does AI impact IT company margins?
AI reduces costs and billing rates, leading to margin compression highlighted in IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak.
Why are mid-tier IT companies performing better?
They are more agile, cost-efficient, and faster in adopting AI, supporting the view that IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak.
Which IT segments are still growing?
Cloud, cybersecurity, AI, and analytics services are showing resilience.
What is the future of the IT services industry?
Moderate growth in the short term, with AI-led transformation driving long-term opportunities.
Conclusion
In summary, IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak reflects a fundamental shift in the industry. Traditional growth drivers are weakening, while AI is redefining value creation.
Going forward, companies that embrace innovation, optimize costs, and focus on high-value services will thrive even as IT services growth to stay range-bound at 3 per cent as AI deflation pressures margins, mid-tiers better placed says Kotak continues to shape market expectations.